{"id":9018,"date":"2024-11-21T11:48:20","date_gmt":"2024-11-21T10:48:20","guid":{"rendered":"https:\/\/www2.unifr.ch\/dit\/faq\/?p=9018"},"modified":"2025-02-26T17:04:21","modified_gmt":"2025-02-26T16:04:21","slug":"filtre-anti-spam-boites-mail","status":"publish","type":"post","link":"https:\/\/www2.unifr.ch\/dit\/faq\/article\/filtre-anti-spam-boites-mail\/","title":{"rendered":"[E&#038;S] E-mail de Spam et filtres anti-phishing"},"content":{"rendered":"\r\n<p>La protection de votre bo\u00eete mail est assur\u00e9e par le syst\u00e8me CLEAR (Closed Loop Email Analysis &amp; Response) de l\u2019entreprise Proofpoint. Ce syst\u00e8me est disponible pour les collaborateur\u00b7rice\u00b7s ainsi que pour les \u00e9tudiant\u00b7e\u00b7s de l&#8217;Universit\u00e9 de Fribourg. <br \/><br \/>Fonctionnement du syst\u00e8me CLEAR de Proofpoint :<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1051\" height=\"565\" class=\"wp-image-9019\" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow.png\" alt=\"\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow.png 1051w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow-300x161.png 300w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow-768x413.png 768w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow-600x323.png 600w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow-60x32.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/clear_workflow-150x81.png 150w\" sizes=\"(max-width: 1051px) 100vw, 1051px\" \/>\r\n<figcaption><a href=\"https:\/\/ptr-docs.proofpoint.com\/ptr-guides\/integrations-files\/ptr-clear\/#faqs\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ptr-docs.proofpoint.com\/ptr-guides\/integrations-files\/ptr-clear\/#faqs<\/a><\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Signaler un email de phishing ou de spam<\/h2>\r\n\r\n\r\n\r\n<p>Pour signaler un email de SPAM ou une tentative de phishing (hame\u00e7onnage en fran\u00e7ais), s\u00e9lectionner l&#8217;email et cliquer sur le bouton &#8220;<strong>Signaler ce message comme hame\u00e7onnage<\/strong>&#8221; :<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\">\r\n<p id=\"IcLDROQ\"><img decoding=\"async\" loading=\"lazy\" width=\"284\" height=\"133\" class=\"alignnone size-full wp-image-11718 \" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2024\/11\/img_673f1178e0612.png\" alt=\"\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2024\/11\/img_673f1178e0612.png 284w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2024\/11\/img_673f1178e0612-60x28.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2024\/11\/img_673f1178e0612-150x70.png 150w\" sizes=\"(max-width: 284px) 100vw, 284px\" \/><\/p>\r\n<\/figure>\r\n<\/div>\r\n<div class=\"wp-block-image\">\u00a0<\/div>\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<p>Approuvez les diff\u00e9rentes fen\u00eatre de confirmation. Votre demande sera analys\u00e9e dans les minutes qui suivent.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<p>Si vous utilisez un autre programme de gestion des emails, envoyez simplement l&#8217;email douteux en pi\u00e8ce jointe \u00e0 <strong>phishing@unifr.ch<\/strong><\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" loading=\"lazy\" width=\"381\" height=\"228\" class=\"wp-image-9074\" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-2.png\" alt=\"\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-2.png 381w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-2-300x180.png 300w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-2-60x36.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-2-150x90.png 150w\" sizes=\"(max-width: 381px) 100vw, 381px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Consulter les courriels mis en quarantaine<\/h2>\r\n\r\n\r\n\r\n<p>La liste des courriels mis en quarantaine pour votre compte @unifr.ch est disponible sur <a href=\"https:\/\/emailprotect.unifr.ch\">https:\/\/emailprotect.unifr.ch<\/a><\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"2553\" height=\"841\" class=\"wp-image-9027\" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint.png\" alt=\"\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint.png 2553w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint-300x99.png 300w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint-768x253.png 768w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint-600x198.png 600w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint-60x20.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/proofpoint-150x49.png 150w\" sizes=\"(max-width: 2553px) 100vw, 2553px\" \/>\r\n<figcaption>Interface du filtre e-mail<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<p>Cette interface vous permet aussi de g\u00e9rer les filtres de Proofpoint et de lib\u00e9rer, bloquer, supprimer des emails qui vous ont \u00e9t\u00e9 envoy\u00e9s.<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>&#8220;<strong>Block Sender<\/strong>&#8221; va placer l&#8217;adresse e-mail de l&#8217;exp\u00e9diteur dans &#8220;Blocked Senders List&#8221; disponible sous &#8220;Lists&#8221;. Les futurs e-mails de cet exp\u00e9diteur seront ainsi bloqu\u00e9s.<\/li>\r\n<li>&#8220;<strong>Allow Sender<\/strong>&#8221; va placer l&#8217;adresse e-mail de l&#8217;exp\u00e9diteur dans &#8220;Safe Senders List&#8221; disponible sous &#8220;Lists&#8221;. Les e-mails de cet exp\u00e9diteur ne seront ainsi plus bloqu\u00e9s, mais directement envoy\u00e9s dans votre bo\u00eete e-mail.<\/li>\r\n<li>&#8220;<strong>Release<\/strong>&#8221; va lib\u00e9rer l&#8217;e-mail et l&#8217;envoyer dans votre bo\u00eete e-mail.<\/li>\r\n<li>&#8220;<strong>Delete<\/strong>&#8221; va supprimer l&#8217;e-mail.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-9082\" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-4.png\" alt=\"\" width=\"227\" height=\"131\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-4.png 303w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-4-300x173.png 300w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-4-60x35.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2021\/07\/image-4-150x87.png 150w\" sizes=\"(max-width: 227px) 100vw, 227px\" \/>\r\n<figcaption>White and black list&#8230;<\/figcaption>\r\n<\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Intervenir sur les filtres de Proofpoint<\/h2>\r\n\r\n\r\n\r\n<p>Chaque utilisateur\u00b7rice peut intervenir sur les filtres de Proofpoint via <br \/><a href=\"https:\/\/emailprotect.unifr.ch\/\">https:\/\/emailprotect.unifr.ch<\/a> et via le rapport envoy\u00e9 par <a href=\"mailto:emailprotect@unifr.ch\">emailprotect@unifr.ch<\/a><\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Rapports Proofpoint par courriel<\/h2>\r\n\r\n\r\n\r\n<p>La fr\u00e9quence est de 2 envois quotidiens, l\u2019un \u00e0 7h00 et l\u2019autre \u00e0 16h00, pour autant que de nouveaux emails soient bloqu\u00e9s en quarantaine.<\/p>\r\n<p id=\"SBXkEYA\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-11737 size-large\" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee-600x81.png\" alt=\"\" width=\"600\" height=\"81\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee-600x81.png 600w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee-300x41.png 300w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee-768x104.png 768w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee-60x8.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee-150x20.png 150w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3aeede5ee.png 827w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\r\n<p><br \/>Dans le rapport, il suffit de cliquer le bouton \u00ab <strong>Release<\/strong> \u00bb pour envoyer le courriel dans votre bo\u00eete de r\u00e9ception <br \/>et\/ou<br \/>de cliquer \u00ab <strong>Allow Sender <\/strong>\u00bb pour que les courriels de cet exp\u00e9diteur ne soient plus bloqu\u00e9s. <br \/><br \/>\u00c0 l&#8217;inverse, cliquer sur \u00ab\u00a0Block Sender\u00a0\u00bb permet de bloquer un exp\u00e9diteur.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\">\r\n<p id=\"AnJYbdL\"><img decoding=\"async\" loading=\"lazy\" width=\"1004\" height=\"643\" class=\"alignnone size-full wp-image-11739 \" src=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea.png\" alt=\"\" srcset=\"https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea.png 1004w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea-300x192.png 300w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea-600x384.png 600w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea-768x492.png 768w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea-60x38.png 60w, https:\/\/www2.unifr.ch\/dit\/faq\/wp-content\/uploads\/2025\/02\/img_67bf3b45b81ea-150x96.png 150w\" sizes=\"(max-width: 1004px) 100vw, 1004px\" \/><\/p>\r\n<br \/>\r\n<figcaption>Exemple de rapport Proofpoint envoy\u00e9 par e-mail<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<p>[Source : DIT-SD]<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>La protection de votre bo\u00eete mail est assur\u00e9e par le syst\u00e8me CLEAR (Closed Loop Email Analysis &amp; Response) de l\u2019entreprise Proofpoint. Ce syst\u00e8me est disponible pour les collaborateur\u00b7rice\u00b7s ainsi que pour les \u00e9tudiant\u00b7e\u00b7s de l&#8217;Universit\u00e9 de Fribourg. Fonctionnement du syst\u00e8me CLEAR de Proofpoint : Signaler un email de phishing ou de spam Pour signaler un [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[662,387,386,664,551],"tags":[67,62,889,707,191],"_links":{"self":[{"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/posts\/9018"}],"collection":[{"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/comments?post=9018"}],"version-history":[{"count":26,"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/posts\/9018\/revisions"}],"predecessor-version":[{"id":11741,"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/posts\/9018\/revisions\/11741"}],"wp:attachment":[{"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/media?parent=9018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/categories?post=9018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www2.unifr.ch\/dit\/faq\/wp-json\/wp\/v2\/tags?post=9018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}